Return Policy
At Grow Man, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
📦 Eligibility for Returns
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in its original packaging
- You must request a return within 7 days of delivery
❌ Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on:
- Opened or used products
- Personal care items once unsealed
- Products damaged due to misuse
🔄 Refunds
Once your return is received and inspected:
- We will notify you of the approval or rejection of your refund
- If approved, your refund will be processed within 5–7 business days
- Refunds will be issued to the original payment method
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Shipping fees are non-refundable
⚠️ Damaged or Incorrect Items
If you receive a damaged or wrong product:
- Contact us within 48 hours of delivery
- Provide clear photos as proof
- We will arrange a replacement or refund
📩 Contact Us
For any return or refund requests, please contact us:
Email: growmanpk@gmail.com